These Terms and Conditions (hereby referred to as “T&C”) govern all Bookings made with MAR MKHAYEL STUDIOS.

By accepting these T&C you or the person you are booking on behalf of (the “Customer”) enter into a direct contractual relationship with Mar Mkhayel Studios.

1. Booking

To secure the Booking you must complete the online booking process. The Booking is confirmed when you have completed your payment and you receive the Booking Confirmation by email from MAR MKHAYEL STUDIOS. Bookings made through phone calls, whatsup, viber and emails are confirmed only when MAR MKHAYEL STUDIOS has received a reservation payment and sent you a Booking Confirmation by email.

The person who completes the online booking form must be over 18 years of age, and at least one Customer staying in the Studio must be over 18 years of age.

2. Obligations and Liabilities of the Customer

You will be required to show a valid credit card (Master Card or Visa only) and identification that matches the name on the credit card upon check-in and write this information in the Customer Registry Form. Failure to present the required identification may result in your booking being cancelled without a refund. In the case of fraud, the credit card you present at check-in will be charged in place of the one used to book the studio.

The Studio and its contents must be treated with respect. The studio must be left in the same condition as when you checked into the studio (except for final cleaning). Any damages to the Studio or its contents caused by you or those staying in the Studio must be paid in full by you. In the event that damage is discovered after you depart, Mar Mkhayel studios is entitled to invoice you for the damages if he has sufficient photographic evidence to support the claim.

The number of guests staying in the Studio may not exceed the number of guests stated on the booking confirmation document unless specifically approved by the Mar Mkhayel Studios management. Children 4 years of age and under do not count toward the maximum number. Visitors are allowed during daytime but are not allowed to stay overnight. Any change of guests during the stay must be approved by the Mar Mkhayel Studios management prior to completing your booking.

No illegal activities and/or parties are allowed in the Studios. Please respect Studio neighbors. Noise should be kept to a reasonable level at all times. If a disturbance is caused to the neighbors and/or you booked the studio for illegal activities, the management reserves the right to cancel the booking or request that you leave the Studio without the right to claim any type of compensation. In this case the booking will be terminated immediately and treated as a customer cancellation without any refund.

Moreover, no illegal material or product is allowed to be inside studios.

3. Obligations & Liabilities

The Mar Mkhayel Studios management is directly responsible for the information presented on his/her Studio information page on the website.

The Mar Mkhayel Studios management is not responsible for any direct or indirect personal or medical costs, expenses, damages and losses suffered or incurred by you and other guests before, during or after your stay in the Studio, except to the extent to which it is unlawful to exclude such liability.

The Mar Mkhayel Studios management cannot guarantee, or be held responsible for any failure or interruption of services to or equipment in the Studio or disruption or noise caused as a result of repair work being carried out in another part of the property. However, upon notification, the Mar Mkhayel Studios management will try to deal with such problems within a reasonable period of time. If the problem is of that nature that it severely affects your stay in the Studio and he is unable to fix the problem within 24 to 48 hours you will be offered an alternative accommodation if an alternative is available.

4. Obligations & Liabilities of MAR MKHAYEL STUDIOS

MAR MKHAYEL STUDIOS is not responsible for any actions taken by client after the Booking Confirmation has been sent.

5. For Rentals of 29 nights and shorter (Nightly)

Check-in time is at 14:00. Check-out time is at 12:00 on the day of departure. The arrival time should be communicated to the Studio contact person as stated in the Booking Confirmation email. Other check-in or check-out times can be negotiated, but additional fees may be charged for special requests.

The Studio will be clean when you arrive and include fresh linen, shampoo, soap, toilet paper and towels.

  1. Changes and Cancellations of Nightly bookings

If you wish to change your Booking after it has been confirmed, please contact MAR MKHAYEL STUDIOS.

MAR MKHAYEL STUDIOS will use its best endeavors to accommodate changes to the Booking but cannot guarantee that such requests will be satisfied without costs incurred.

For bookings made during Special Events periods, no refunds will be issued for cancellations made 30 days or less prior to check in.

6. For Rentals of 30 nights and longer (Monthly)

For rentals of 30 nights additional terms & conditions may apply:

To secure a studio for rental period, the Customer is required to pay the rental amount for the first two calendar months upon booking. Thereafter the Customer will be charged 45 days in advance of each payable month.

For rentals of 30 nights or longer an additional security deposit may be required. In this case the security deposit will be marked on the studio homepage or communicated to the client prior to booking. The security deposit payment will be made directly by the client prior to or upon check in.  Note that any security deposit payment is strictly between the Mar Mkhayel Studios management and client.

  • Changes and Cancellations of Monthly bookings

For monthly bookings any amount paid to MAR MKHAYEL STUDIOS is non-refundable. This includes cancellations prior to check in.

In case of early check-outs, no refund will occur.

  • Force Majeures:

We will not any apply Force Majeure conditions for guests seeking to cancel or modify their booking due to any situation. The reservations will be treated like any standard booking, according to our policies and procedures.

7. Complaints

If you have a complaint about the Studio, the cleaning of the Studio or the Studio surroundings you need to notify us while you are staying in our property.

If something is not right at your arrival, it is very important that you contact MAR MKHAYEL STUDIOS immediately.

Feel free to write us an email at complain@marmkhayelstudios.com.

8. Copyright

The content of the website including the website design, text and graphics, all software compilations, underlying code and software is copyright of MAR MKHAYEL STUDIOS. The material may not be copied, reproduced or redistributed without written permission.

9. Privacy Policy

MAR MKHAYEL STUDIOS will endeavor to safeguard your privacy, and personal information collected will only be used to tailor and improve the services to suit your needs. MAR MKHAYEL STUDIOS will not sell, trade, or rent your personal information to third party companies or organizations.

10. Indemnity

The Customer agrees to indemnify MAR MKHAYEL STUDIOS for the full amount of all claims, liabilities, demands, damages, expenses, losses, fines, costs (including legal costs) and all other sums of whatever nature incurred or suffered as a result of any breach of this Agreement or other unlawful or negligent conduct performed by the Customer in relation to it.

11. Cancellation Policy

No refund if cancellation happened after 4 hours from booking confirmation.

50% refund if cancellation happened within 4 hours from booking confirmation.

For any further information, please do not hesitate to contact us.